Información de contacto

Welcome to MapleFolk.shop. We value clear communication and provide the following information for customers who need assistance with products, orders, shipping, returns, refunds, privacy, or general Website matters.

Business Information

Company Name: Disabled American Veterans

Website: MapleFolk.shop

Business Address:
860 Dolwick Dr
Erlanger, KY 41018
United States

Return Address:
860 Dolwick Dr
Erlanger, KY 41018
United States

Primary Contact:
VERONICA-LAMAR SANCHEZ

Customer Service Email:
[email protected]

Customer Service Matters

Customers may contact us concerning:

  • Product questions;
  • Blanket or pillow specifications;
  • Product availability;
  • Order status;
  • Shipping;
  • Delivery delays;
  • Damaged merchandise;
  • Incorrect shipments;
  • Returns;
  • Refunds;
  • Exchanges;
  • Replacements;
  • Website concerns; and
  • Other customer-service matters.

For questions concerning a particular order, please include your order number whenever possible.

Return and Refund Inquiries

When requesting assistance with a return or refund, customers should provide:

  • Order number;
  • Name used for the order;
  • Product name;
  • Purchase date;
  • Description of the issue; and
  • Photographs when appropriate.

This information can help us identify the transaction and review the matter efficiently.

Privacy Questions

For questions concerning personal information or Website privacy, contact:

[email protected]

For security reasons, please do not send passwords, complete payment-card numbers, authentication codes, or similar sensitive credentials through ordinary email.

Written Correspondence

Written correspondence may be sent to:

Disabled American Veterans
860 Dolwick Dr
Erlanger, KY 41018
United States

Attn: VERONICA-LAMAR SANCHEZ

We encourage customers to contact us directly with concerns so that we have an opportunity to review the issue and provide an appropriate response.